Welcome to challengeone1.com! We are committed to providing you with fast and reliable shipping services. Please read the following shipping terms carefully to understand our shipping process and related policies:
Handling Time
All orders are usually processed within 1-2 business days. Processing time may be delayed due to order volume or promotions, and we will work hard to get your order processed as soon as possible.
Shipping Options
We offer a variety of shipping options, including standard shipping, expedited shipping, and next-day shipping. Shipping options and fees will be displayed at checkout, and you can choose the method that best suits your needs.
Standard shipping usually takes 5-7 business days, expedited shipping generally takes 2-3 business days, and next-day shipping is completed within 1 business day.
Shipping Area
We ship to the entire United States. International shipping is not available at this time. If there are any changes, we will update the relevant information in a timely manner.
Shipping Fees
Shipping fees are based on order value, weight, and shipping method. Free standard shipping is available for orders over a certain amount. Please refer to the checkout page for specific fees and discount policies.
Order Tracking
After shipment, we will send you a notification with a tracking number via email. You can use this number to check the status of your shipment on our order tracking page.
Shipping Delays
While we do our best to ensure timely delivery, force majeure factors such as weather, traffic issues or other delays may affect delivery times. We are not responsible for such delays, but will do our best to assist in resolving the issue.
Damage and Loss
If you notice any damage or missing items upon receipt, please contact us immediately. We will investigate the issue and provide an appropriate solution, including re-delivery or refund.
Address Changes
If your order has not yet been shipped, we can change the shipping address. Please contact us as soon as possible with the new address information. After the order has been shipped, address changes may cause shipping delays.
If you have any questions about shipping or need further assistance, please contact our Customer Service Team at sharrodjamison@challengeone1.com
. We are committed to providing you with an excellent shipping experience.